Service

One-Touch Customer Support backs Every Vac-Con®

Our One-Touch Customer Support is dedicated to serving your needs, and since we have the highest rated customer support program in the industry, you always get expert help you are looking for exactly when you need it. Whether it’s parts, technical service, or maintenance training, Vac-Con®’s One-Touch Customer Support personnel get it done… the right way, right away.

No matter what you need, our mission is to help you on the spot. We go the extra mile to get you back on the job as quickly as possible. Vac-Con®’s part tracking software ensures that we have in inventory all the parts you need when you need them. We have a dedicated service facility for all warranty work, local repairs, and refurbishing work. One-Touch Customer Support gives you:

  • 26,000 square foot service department
  • Training center with expert instructors
  • 24/7 real person support help line
  • Over $5 million in parts inventory
  • 24-hour parts shipment turnaround

Service Package Options

Service Bronze Silver Gold
Wash and Degrease Entire Unit green check green check green check
DOT Inspection green check green check green check
Vac-Con Service Inspection green check green check green check
Replace ln-Out Seals green check green check green check
Replace Rear Door Seal green check green check green check
Replace Vacuum Breaker Door Seals green check green check green check
Replace Telescopic Boom Seals green check green check green check
Replace Reed Valve Rubbers green check green check green check
Replace Rear Door Plate green check green check green check
Replace All Kanaflex Suction Hose and Power Clamps green check green check green check
Replace Mud Flaps green check green check green check
Replace Hose Ends green check green check green check
Replace Water Pump Suction Strainer and Gasket green check green check green check
Replace Hydraulic Tank Suction Strainer green check green check green check
Replace Hydraulic Oil green check green check green check
Changle All Vac-Con Oil Filters green check green check green check
Change Auxiliary Engine Oil and Filters green check green check green check
Lubricate Entire Unit green check green check green check
Change Water Pump Oil green check green check green check
Replace All Ball Valves green check green check green check
Install Water Pump Packing green check green check green check
Install Complete Decal Package green check green check green check
Replace Hydrostatic Pump Belt green check green check green check
Replace Rotary Union green check green check green check
Change Oil in Splitshaft PTO green check green check green check
Change Positive Displace Blower Oil green check green check green check
All Components Readjusted to Factory Specifications green check green check green check
Replace Hose Reel Bearings green check green check
Replace Hose Reel Pivot Pin and Bushings green check green check
green check green check
Replace Blower Bearings green check green check
Replace Auxiliary Engine / Water Pump Drive Bearings green check green check
Replace Boom Elbow green check green check
Replace Layilat Hose green check green check
Replace Fill Hose green check green check
Replace Water Pump Suction Hoses
Replace Blower Coupler green check green check
Replace Water Pump Check Valves green check green check
Replace Water Pump Drain Valves green check green check
Replace Throttle cables green check green check
Rebuild High Pressure Relief Valve green check green check
Replace Handgun Relief Valve green check green check
Rebuild blower green check
Complete Water Pump Rebuild green check
Replace Water Pump Belts green check
Replace Water Jet Hose green check
Replace Blower Belts
Replace Lower Drive Bearings green check
Replace Front Driveline green check
Complete Paint – Chassis and cab green check