One-Touch Customer Support backs Every Vac-Con®
Our One-Touch Customer Support is dedicated to serving your needs, and since we have the highest rated customer support program in the industry, you always get expert help you are looking for exactly when you need it. Whether it’s parts, technical service, or maintenance training, Vac-Con®’s One-Touch Customer Support personnel get it done… the right way, right away.
No matter what you need, our mission is to help you on the spot. We go the extra mile to get you back on the job as quickly as possible. Vac-Con®’s part tracking software ensures that we have in inventory all the parts you need when you need them. We have a dedicated service facility for all warranty work, local repairs, and refurbishing work. One-Touch Customer Support gives you:
- 26,000 square foot service department
- Training center with expert instructors
- 24/7 real person support help line
- Over $5 million in parts inventory
- 24-hour parts shipment turnaround
Service Package Options
| Service | Bronze | Silver | Gold |
| Wash and Degrease Entire Unit |  |
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| DOT Inspection | |
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| Vac-Con Service Inspection | |
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| Replace ln-Out Seals | |
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| Replace Rear Door Seal | |
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| Replace Vacuum Breaker Door Seals | |
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| Replace Telescopic Boom Seals | |
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| Replace Reed Valve Rubbers | |
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| Replace Rear Door Plate | |
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| Replace All Kanaflex Suction Hose and Power Clamps | |
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| Replace Mud Flaps | |
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| Replace Hose Ends | |
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| Replace Water Pump Suction Strainer and Gasket | |
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| Replace Hydraulic Tank Suction Strainer | |
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| Replace Hydraulic Oil | |
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| Changle All Vac-Con Oil Filters | |
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| Change Auxiliary Engine Oil and Filters | |
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| Lubricate Entire Unit | |
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| Change Water Pump Oil | |
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| Replace All Ball Valves | |
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| Install Water Pump Packing | |
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| Install Complete Decal Package | |
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| Replace Hydrostatic Pump Belt | |
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| Replace Rotary Union | |
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| Change Oil in Splitshaft PTO | |
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| Change Positive Displace Blower Oil | |
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| All Components Readjusted to Factory Specifications | |
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| Replace Hose Reel Bearings | |
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| Replace Hose Reel Pivot Pin and Bushings | |
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| Replace Blower Bearings | |
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| Replace Auxiliary Engine / Water Pump Drive Bearings | |
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| Replace Boom Elbow | |
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| Replace Layilat Hose | |
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| Replace Fill Hose | |
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| Replace Water Pump Suction Hoses | |
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| Replace Blower Coupler | |
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| Replace Water Pump Check Valves | |
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| Replace Water Pump Drain Valves | |
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| Replace Throttle cables | |
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| Rebuild High Pressure Relief Valve | |
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| Replace Handgun Relief Valve | |
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| Rebuild blower | |
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| Complete Water Pump Rebuild | |
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| Replace Water Pump Belts | |
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| Replace Water Jet Hose | |
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| Replace Blower Belts | |
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| Replace Lower Drive Bearings | |
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| Replace Front Driveline | |
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| Complete Paint – Chassis and cab | |