Overview
We collect and use personal information (such as your email address, phone number, and other data) to provide you with our services, personalize your experience, and send you relevant communications. Your information may be shared with third-party service providers who help us deliver these services. You have the right to opt out of receiving further communications. For SMS, you can reply STOP to any message to unsubscribe. For emails, you can unsubscribe by clicking the unsubscribe link at the bottom of our emails. You can also contact us at marketing@vac-con.com or call 888-817-1757 to request your information be removed. We use security measures to protect your data from unauthorized access or misuse. For more details on our privacy practices, please refer to our full privacy policy.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Personal Identifiers: Name, email address, phone number, mailing address.
- Account Information: Login credentials, preferences, and purchase history (if
applicable). - Demographic Data: Age, gender, and other optional information.
- Technical Data: IP address, browser type, operating system, device information, and
cookies.
How We Use Your Information
We use your data to:
- Fulfill your requests or orders.
- Communicate updates, promotions, or service changes (with your consent).
- Improve website functionality, user experience, and security.
- Comply with legal obligations and prevent fraud or misuse.
We do not sell or rent your personal data. We may share it only:
- With service providers to fulfill your request (e.g., shipping, payment processing).
- With your explicit consent.
- When required by law.
Your Data Rights
Depending on your location, you may have the following rights under applicable privacy laws (e.g., GDPR, CCPA/CPRA):
- Access: Know what personal data we hold about you.
- Correction: Request changes to incorrect or incomplete information.
- Deletion: Ask us to erase your data.
- Opt-Out: Decline marketing emails or data sharing.
- Data Portability: Request a copy of your personal information. To exercise any of these rights, please contact us at the email or phone number listed on our website.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data:
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Help us understand site traffic and usage patterns.
- Marketing Cookies: Personalize content and ads.
You can control cookie preferences through your browser or our cookie consent banner. For third-party cookies (e.g., advertisers), we encourage reviewing their policies, as we do not control their use.
SMS and Email Messaging
We may collect and use your phone number, email address, name, and other information provided by you to personalize your experience, send promotional communications, and improve our services. Your information may be shared with third-party service providers who help us deliver these services You can opt out of receiving further text messages by replying STOP to any message and unsubscribe from our email list at any time by clicking the unsubscribed link at the bottom of our emails. You can also contact us to request your information be removed.
AI and Automated Decision-Making
We may use basic automation or AI tools to personalize experiences (e.g., product recommendations or email segmentation). These tools do not make significant decisions that affect your legal rights or access to services without human oversight.
Data Security
We implement modern security measures to protect your information, including:
- Encryption of sensitive data (SSL/HTTPS).
- Access Controls to limit who can access your data.
- Regular Security Reviews to assess threats and vulnerabilities.
Despite these safeguards, no system is 100% secure. If we experience a data breach, we will notify affected users in accordance with applicable laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.
Account Registration
To use certain features, users may need to register and provide basic information. This information is used solely for communication, account management, and service delivery.
Children’s Privacy
We do not knowingly collect personal data from children under 13 (or under 16 in some jurisdictions) without verified parental consent. If we learn we have collected data from a child without proper consent, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or website notification.
Contact Us
If you have any questions, concerns, or requests about this policy or your data, please contact us using the information provided above in the Overview statement or found on our website.